Transparent and fair policies for all IconShelf purchases and services.
Last updated: 11/12/2025
Iconshelf provides access to digital services and content, including:
Important: As these are digital platform services (not icon sales), all premium subscriptions are final once purchased. Icons themselves are always free.
Refund Policy
We offer a 3-day money-back guarantee for Lifetime Premium purchases. If you are not satisfied with your purchase, you can request a refund within 3 days of the purchase date.
To request a refund, please email us at [email protected] with your order details. We will process your refund as soon as possible.
Our free tier is provided at no cost. If you encounter technical issues:
We reserve the absolute right to:
Important: Service modifications do not entitle you to refunds, compensation, or alternative services.
While we maintain a strict no-refund policy, we're here to help if you have concerns:
We're committed to resolving issues, even if refunds aren't possible under our policy.
Note: This no-refund policy complies with digital product sales guidelines and Stripe's merchant policies.
This policy works in conjunction with other Iconshelf policies:
All icons on Iconshelf are completely free and open-source. They can be downloaded and used without any premium subscription. What you're paying for with Lifetime Premium is access to enhanced platform features, not the icons themselves.
Your investment: You're paying for convenience, advanced search tools, and platform features - not for ownership or sales rights to icons. Icons remain free and open-source under their original licenses.